Mission & Core Values


Mission

Enable the elders to lead a fulfilling life with dignity and happiness through a wide spectrum of quality services.

Core Values

Client–centred

We affirm the dignity and uniqueness of every individual service user. Each service user has his/her intrinsic values and potential. Their rights and needs should be respected.

Holistic Care

We are committed to meeting the physiological, psychological, social and spiritual needs of the service users in a safe and caring environment.

Innovation

We continuously strive to respond to the changing needs of our service users as well as gaps in existing services and try innovative approaches to meet these needs effectively.

User participation

We encourage participation of the service users in service planning, delivery and evaluation and strive to meet their expectations.

Professionalism

We strive for competence, integrity and professionalism from our committed colleagues.

Evidence-based

We evaluate our services objectively through conducting continuous assessment, study, research and clinical observations to ensure the achievement of service effectiveness and efficiency.

Accountability

We are accountable for the well utilization of public resources entrusted to us and are open to public enquiry on our services.


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Community Support Services

“Healthy Ageing” and “Ageing in Place” are the main concerns of our community support services. We encourage elders to develop healthy and balanced life, make good use of their leisure time, and participate actively in different activities to develop their potentials to the fullest. Besides, to actualize the concept of “Ageing in Place”, we provide home care services, nursing and rehabilitation services to assist the needy elders and their families living in the community. With 41 different types of community support services centres, we strive to provide a wide spectrum of quality services to our elders.

  • District Elderly Community Centre Service and Neighbourhood Elderly Centre
  • Day Care Centre for the Elderly Service
  • Integrated Home Care Services
  • Enhanced Home and Community Care Services
  • Specialized Services

Residential Services

"Holistic Care" and "Continuum of Care" are the key focus of our residential care services. Through different types of residential care service which run by our 25 elderly homes and multi-disciplinary staff teams, we provide quality and comprehensive care and rehabilitation services to those elders in need to enable them to enjoy their old age.

  • Care and Attention Home Providing Continuum of Care Service
  • Conversion Homes Providing Continuum of Care
  • Residential Care Home for the Elderly Service
  • Infirmary Service
  • Emergency Placement in Residential Care Homes for the Elderly and Residential Respite Service for Elders

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Service Pamphlet

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安老院舍創新試驗全人照顧工作模式

東華三院安老服務部於部份安老院舍創新試驗全人照顧工作模式,聘請註冊保健員擔任「全人照護幹事」,全面關顧院友的健康狀況、心理及情緒需要、日常生活的安排以及房間的衛生管理等。「全人照顧模式」同時配合「小區管理模式」,將院友及全人照護幹事作小組配對,讓他們建位更緊密關係,以致能夠提供院友更個人化、更稱心的服務。

先導單位現正招募「全人照護幹事」,請按下圖連結觀看招募短片,歡迎轉載及與有意投身安老服務業的註冊保健員分享!


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