Mission & Core Values


Mission

Enable the elders to lead a fulfilling life with dignity and happiness through a wide spectrum of quality services.

Core Values

Client–centred

We affirm the dignity and uniqueness of every individual service user. Each service user has his/her intrinsic values and potential. Their rights and needs should be respected.

Holistic Care

We are committed to meeting the physiological, psychological, social and spiritual needs of the service users in a safe and caring environment.

Innovation

We continuously strive to respond to the changing needs of our service users as well as gaps in existing services and try innovative approaches to meet these needs effectively.

User participation

We encourage participation of the service users in service planning, delivery and evaluation and strive to meet their expectations.

Professionalism

We strive for competence, integrity and professionalism from our committed colleagues.

Evidence-based

We evaluate our services objectively through conducting continuous assessment, study, research and clinical observations to ensure the achievement of service effectiveness and efficiency.

Accountability

We are accountable for the well utilization of public resources entrusted to us and are open to public enquiry on our services.


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Community Support Services

“Healthy Ageing” and “Ageing in Place” are the main concerns of our community support services. We encourage elders to develop healthy and balanced life, make good use of their leisure time, and participate actively in different activities to develop their potentials to the fullest. Besides, to actualize the concept of “Ageing in Place”, we provide home care services, nursing and rehabilitation services to assist the needy elders and their families living in the community. With 45 different types of community support services centres, we strive to provide a wide spectrum of quality services to our elders.

  • District Elderly Community Centre Service and Neighbourhood Elderly Centre
  • Day Care Centre for the Elderly Service
  • Integrated Home Care Services
  • Enhanced Home and Community Care Services
  • Specialized Services

Residential Services

"Holistic Care" and "Continuum of Care" are the key focus of our residential care services. Through different types of residential care service which run by our 25 elderly homes and multi-disciplinary staff teams, we provide quality and comprehensive care and rehabilitation services to those elders in need to enable them to enjoy their old age.

  • Care and Attention Home Providing Continuum of Care Service
  • Conversion Homes Providing Continuum of Care
  • Residential Care Home for the Elderly Service
  • Infirmary Service
  • Emergency Placement in Residential Care Homes for the Elderly and Residential Respite Service for Elders

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Service Pamphlet

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2024-2026「情繫主味間」提升長者飲食體驗計劃

電話: 2859 7107
傳真: 2802 2842
地址: 香港上環普仁街十二號東華三院黃鳳翎紀念大樓六樓
電郵: csd-es@tungwah.org.hk


服務簡介

提供優質餐膳是長者照顧當中重要的一環,本計劃旨在為長者提供特色的餐飲體驗,從營造愉快氛圍、餐具設計、餐單設計、與人溝通及強調自主權,讓長者用餐滿意度可以提升,亦同時教育員工了解個別喜好,從而促進尊重長者,提供優質服務。

服務內容

  • 長者特色用餐體驗
  • 員工培訓

服務對象

  • 長者
  • 護老者
  • 員工